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Can you send English cards?
Can you send English cards? posté le [26/08/2018] à 20:25

Your contact forms don't seem to work? So I'll try here:


Hi, during our holiday we bought Age of Tower, but were sad to learn there was French text on the cards. I already tried to contact you twice with the following question: can you send me a set of English cards for Age of Tower. Payment, of course, is no problem!

Please let us know if you have received this message this time. When you need additional information, please let me know!


Kind regards!


Can you send English cards? posté le [26/08/2018] à 22:25

Quote from apenstaartje on [26/08/2018] à 20:25

Your contact forms don't seem to work? So I'll try here:


Hi, during our holiday we bought Age of Tower, but were sad to learn there was French text on the cards. I already tried to contact you twice with the following question: can you send me a set of English cards for Age of Tower. Payment, of course, is no problem!

Please let us know if you have received this message this time. When you need additional information, please let me know!


Kind regards!


Sorry to hear you ran into such a problem. There should have been a French language icon on the box (IIRC), but in any case you will not get an answer from DPG for another week, unfortunately…


From the News post "Summer Closure" on August 3rd, 2018

Hello,


The office will be close from August 5th until August 31st. We wish you happy holidays and see you soon!


We will answer to emails after the reopening.


The Devil Pig Team


So they will get back to you, but not for a bit yet. Once they get back into the shop the will likely have to prioritize emails and go through the backlog. Someone should be back in touch with you, but I am not sure when that would happen.


Volunteer Moderator of the English Language Forums
Remember: If you are not willing to shell your own position you are not willing to win!

Can you send English cards? posté le [06/09/2018] à 20:02

Thanks for your answer!


I haven't received anything thus far. The 'after sales service' form is still broken. Have tried again through the 'other questions' form.


Is there a normal email address I can send my request to?


Thanks!!


Can you send English cards? posté le [06/09/2018] à 21:08

The contact form is the best way to reach them atm.


Axel is out of pocket until the middle of the month, but I expected others to be back by now. If it makes you feel less singled out, I also have email in to DPG awaiting answers to questions and such, so you are not alone 😯


I will add a note about the 'after sales service' form.


Volunteer Moderator of the English Language Forums
Remember: If you are not willing to shell your own position you are not willing to win!

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