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Highly disappointed with customer service for HoS (Resolved)
Highly disappointed with customer service for Heroes of Stalingrad posté le [09/07/2020] à 15:42

I have to eat my words SAV very kindly got in touch with me today and told me about the status of my order. I'm very happy to have heard something at last.


Highly disappointed with customer service for Heroes of Stalingrad posté le [10/07/2020] à 05:29

Glad to hear there has been progress.


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Remember: If you are not willing to shell your own position you are not willing to win!

Highly disappointed with customer service for Heroes of Stalingrad posté le [10/07/2020] à 17:57

Yesterday 09/07, DPG SAV contacted me and finally processed the refund. I am very thankfull we finally manage to put this matter to closure. Many thanks!


Highly disappointed with customer service for Heroes of Stalingrad posté le [10/07/2020] à 17:59

When dealing with DPG you need just 1 thing :


A lot of patience !!!


They mean well and try their hardest but it just takes (a lot of) time.


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